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Employer refuses to pay gratuity

My employer will not pay my gratuity. What can I do?

The situation

Labour disputes, including unpaid end of service dues, are raised with the Ministry of Labour.

The law

  • Labour Law, Royal Decree 53/2023: Private sector employment law from 2023; Art. 18 to 26 on employing Omanis
  • Labour Law RD 53/2023 and MOL circular (August 2026) on gratuity: Non-Omanis not under the Social Protection Law: at least one basic wage per year under the new law; old law periods 15 days a year for the first 3 years then one month

What it means for you

Keep your contract, payslips and the employer's calculation. File a complaint through MOL services; unresolved cases can go to court. Act soon after leaving so evidence is fresh.

What to do

  1. Collect contract, payslips and messages.
  2. Ask the employer in writing for the calculation.
  3. File a complaint with MOL.
  4. Follow up and attend sessions.

We can do this for youEnd of service gratuity for non-Omani staff: OMR 50

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