Find
Once a rate cut is notified, the new rate applies to supplies from the effective date. New anti-profiteering applications under Sec 171 are not accepted from 1 April 2025, so consumer complaints now go through the National Consumer Helpline.
GST
Shop still charging old higher rate after a rate cut
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Provisions
Sec 171, CGST Act 2017; Sec 14, CGST Act 2017
Analysis
If an item moved from 12 to 5 percent on 22 September 2025 and a bill dated October still shows 12 percent, you paid ₹7 extra per ₹100. Ask the seller to correct. If not, complain on the National Consumer Helpline with the bill.
Close
- Check the effective date of the rate change.
- Compare the bill date and rate.
- Ask the seller to correct.
- Complain to the National Consumer Helpline if refused.
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