ITR

Refund processed but not received after weeks

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Find

Refunds usually come in about 4 to 5 weeks after processing. If it takes longer, check whether it failed, then raise a grievance if the status does not change.

Provisions

Sec 244A, Income-tax Act 1961 (now Sec 437, Income-tax Act 2025); e-Filing portal, Grievances service

Analysis

Check whether the refund status shows issued with a date or failed. If issued but not received, check with the bank using the date. If nothing changes, raise a grievance on the portal under Grievances. You can also call the e-Filing and CPC helpline.

Close

  1. Check refund status details.
  2. Check the bank account for the credit.
  3. Raise a grievance if nothing moves.
  4. Call the helpline with your PAN and acknowledgement.

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