ITR
Refund processed but not received after weeks
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Facts
Refunds usually come in about 4 to 5 weeks after processing. If it takes longer, check whether it failed, then raise a grievance if the status does not change.
Provisions and law
- Sec 244A, Income-tax Act 1961 (now Sec 437, Income-tax Act 2025)Interest on refund at 0.5% for every month or part of a month, less periods of delay caused by the taxpayer.
- e-Filing portal, Grievances serviceLets taxpayers raise grievances about refunds and processing.
Analysis
Check whether the refund status shows issued with a date or failed. If issued but not received, check with the bank using the date. If nothing changes, raise a grievance on the portal under Grievances. You can also call the e-Filing and CPC helpline.
Conclusion
- Check refund status details.
- Check the bank account for the credit.
- Raise a grievance if nothing moves.
- Call the helpline with your PAN and acknowledgement.
A Savvy can do this for you
Income tax refund not received, status check and refund reissue request
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