Tax planning
Income tax refund not received, status check and refund reissue request
What this means, checked by a CA
Your return shows a refund but the money has not come. We find out why (not verified, not processed, adjusted, failed, PAN inoperative or bank not validated), fix the cause, and raise a refund reissue request or grievance so the refund is paid with interest.
₹999
As needed, + 18% GST
- Delivered in 1 working day to diagnose and raise the request; credit depends on CPC
- Due: Any time after a refund is shown as failed or delayed; no statutory deadline for a reissue request
How we do it: IDFD
Every case runs through the same four steps: Information, Discussion, Forms, Deliverables. You see each one ticked as it happens.
InformationWhat we need from you · 7 items
E-filing login
Status and request are online
Assessment year of the refund
Select the failed record
Active bank account, validated
Refund goes only to validated account
Name as per PAN and bank
Name mismatch fails refund
PAN-Aadhaar link status
Inoperative PAN blocks refund
CPC emails and intimationsOptional
Show failure or adjustment reason
Aadhaar OTP, EVC or DSC
To verify the request
DiscussionWhat we discuss · 6 items
Was the return e-verified, and what does View Filed Returns show?
No processing before verification
Does the status say issued, partly adjusted, fully adjusted or failed?
Each needs a different fix
Did you close an account or did your bank merge and change IFSC?
Common failure cause
Is there any outstanding demand from an earlier year?
Refund may be set off
Is the PAN linked with Aadhaar?
Inoperative PAN means no refund
Was the refund determined before 1 April 2023?
Older refunds tracked on the TIN portal
FormsForms we file · 6 items
Check return status and refund status under View Filed Returns
Where: https://www.incometax.gov.in. Due: First step
Fix the cause: e-verify return, link PAN-Aadhaar, validate or add bank account, respond to outstanding demand
Where: https://www.incometax.gov.in. Due: Before reissue
Create a refund reissue request for the failed record and choose the validated account
Where: https://www.incometax.gov.in. Due: After a failure is shown
E-verify the request and save the transaction ID
Where: https://www.incometax.gov.in. Due: Same session
If not processed after a long delay, raise a grievance and follow up with CPC
Where: https://www.incometax.gov.in. Due: After 4 to 5 weeks with no result
Check interest paid with the refund
0.5% a month or part month on refund under Sec 437 (old Sec 244A), less periods of taxpayer delay
Where: Internal. Due: On credit
DeliverablesWhat you get · 3 items
Refund reissue transaction ID and confirmation
When: Same day
Refund credited with interest
When: Usually a few weeks after the request
Diagnosis note if adjusted or held
When: Same day
Questions people ask
When should my refund come?
Processing starts only after e-verification; refunds usually arrive in about 4 to 5 weeks.
Can I get the refund in a different account?
Yes. Validate the new account first, then pick it in the reissue request.
Will I get interest for the delay?
Yes, 0.5% a month under Sec 244A, though delay caused by you can be excluded.
My refund is from before April 2023. Where do I check?
Refunds determined on or before 31 March 2023 are checked on the NSDL TIN portal.
Whom do I call?
e-Filing and CPC helpline 1800 103 0025 or 1800 419 0025, 8 am to 8 pm, Monday to Friday.
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