Answer

ITR

Refund failed because the bank account was not validated

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  1. Facts

    Refunds are paid only to a pre-validated bank account linked to your PAN. If validation was missing, the refund fails and you must validate an account and request a reissue.

  2. Provisions and law

    • e-Filing portal, Refund Reissue serviceLets a taxpayer request a fresh payment of a refund that failed.
    • Sec 244A, Income-tax Act 1961 (now Sec 437, Income-tax Act 2025)Interest on refund at 0.5% for every month or part of a month, less periods of delay caused by the taxpayer.
  3. Analysis

    Go to Profile > My Bank Account, add or revalidate the account and wait for validation to succeed. Then raise a refund reissue request choosing that account. Make sure the account is in your own name and active. Reissue usually takes a few weeks.

  4. Conclusion

    1. Open Profile > My Bank Account.
    2. Add or revalidate an active account in your name.
    3. Raise a refund reissue request.
    4. Track it under View Refund Reissue Request.

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