Answer

GST

How long the officer has to acknowledge a refund

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  1. Facts

    Under Rule 90, the officer scrutinises the application for completeness and issues an acknowledgement in RFD-02 or a deficiency memo in RFD-03. The rule sets a 15-day window for this; check the current rule text, since timelines have been amended over the years.

  2. Provisions and law

    • Rule 90, CGST Rules 2017Acknowledgement RFD-02 or deficiency memo RFD-03 for refund applications
    • Sec 54(7), CGST Act 2017Refund order within 60 days of a complete application
  3. Analysis

    The 60-day clock for the final order under Sec 54(7) runs from the date of a complete application. If neither an acknowledgement nor a memo issues within the window, follow up in writing with the jurisdictional office and raise a grievance on the portal. Keep screenshots of the status under Track Application Status.

  4. Conclusion

    1. Check status under Services > Refunds > Track Application Status
    2. If the window has passed, write to the jurisdictional officer with the ARN
    3. Raise a grievance on the portal if there is no response
    4. Keep all follow-ups on file for interest claims later

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