GST
Where to complain about a wrong GST charge
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Facts
For overcharging and unfair trade practices, the National Consumer Helpline (1915 or consumerhelpline.gov.in) takes complaints. For GST evasion, such as collecting tax without registration, you can inform the state GST department or the central GST office for that area.
Provisions and law
- Sec 32, CGST Act 2017An unregistered person cannot collect GST; a registered person can collect only as the law allows
- Sec 76, CGST Act 2017Tax collected from customers must be paid to the government
Analysis
Keep the bill, a photo of the shop board and the Search Taxpayer result. Consumer complaints can lead to a refund. Tax evasion reports go to the GST department, which can act against the seller.
Conclusion
- Collect the bill and proof.
- Check the GSTIN and take a screenshot.
- File on consumerhelpline.gov.in for refund issues.
- Write to the state GST department for evasion.
A Savvy can do this for you
Checking GST on a bill: GSTIN validity, rate and tax shown
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