GST
Contacting the customs refund cell
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Facts
Each customs port or ICD has a refund or export section that handles IGST refund grievances. Many ports also accept emails with shipping bill details.
Provisions and law
- Rule 96, CGST Rules 2017Shipping bill is deemed a refund application for IGST paid on exported goods once the EGM and a valid GSTR-3B are filed
- Rule 96(4), CGST Rules 2017Refund can be withheld on request of a GST officer or where customs finds violations
Analysis
Send the shipping bill number, date, port, invoice details, GSTR-1 and GSTR-3B ARNs, and the ICEGATE status. Clear facts help the cell trace the issue. Keep a record of each follow up.
Conclusion
- Collect shipping bill, invoice and return ARNs.
- Find the port's refund section contact.
- Write with all details.
- Follow up and escalate if needed.
A Savvy can do this for you
Refund of IGST paid on export of goods via shipping bill
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