Credit report (CIBIL) error correction and RBI complaint

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Credit report (CIBIL) error correction and RBI complaint

What this means, checked by a CA

A wrong entry on your credit report can get a loan rejected. We find the error, raise a dispute with the bureau and the lender with proof, claim the RBI compensation of ₹100 a day if they miss the 30-day limit, and file a free complaint with the RBI Ombudsman if they still do not fix it. Reading the report is DAT-CRD-01; settled status is LON-CRD-03.

₹1,999

Event based, + 18% GST

  • Delivered in Dispute filed within 2 working days of the report and loan papers; RBI resolution time varies
  • Due: Lender has 21 days and bureau 30 days in all from the complaint; Ombudsman complaint within 90 days after the 30-day reply period or the last reply

How we do it: IDFD

Every case runs through the same four steps: Information, Discussion, Forms, Deliverables. You see each one ticked as it happens.

InformationWhat we need from you · 6 items
  1. Latest credit report from each bureau

    Shows the wrong entry

  2. Loan NOC or closure letterOptional

    Proof the account is closed

  3. Repayment receipts or statementOptional

    Disproves overdue amount

  4. Loan account number and branch

    Bureau needs it to route

  5. PAN and ID proof

    Identity for dispute

  6. Dated copy of complaint to lender

    Starts the 30-day clock

DiscussionWhat we discuss · 6 items
  1. Is the account yours at all, or someone else's or a fraud?

    Ownership dispute or data dispute

  2. Which bureaus show the error?

    Dispute with each bureau

  3. When did you first complain, and to whom?

    Compensation and Ombudsman timelines

  4. Has the lender confirmed it reported the change?

    Lender or bureau at fault

  5. Was the loan settled, not closed?

    Different remedy, LON-CRD-03

  6. Is a loan application waiting on this?

    Urgency and lender letters

FormsForms we file · 6 items
  1. Pull reports from all four bureaus and list each error

    Where: Bureau websites. Due: Day 1

  2. Write to the lender's grievance cell with proof asking for correction

    Where: Lender (email or portal). Due: Day 1

  3. Raise an online dispute with each bureau showing the error

    Where: https://www.cibil.com and other bureaus. Due: Day 1

  4. Track: lender 21 days, bureau 30 days in total

    Compensation = ₹100 x calendar days beyond 30 days until the corrected report is sent

    Where: Internal. Due: Day 30

  5. If not fixed or compensation denied, file a complaint with the RBI Ombudsman

    Where: https://cms.rbi.org.in. Due: Within 90 days after the 30-day period or last reply

  6. Check the corrected report and that compensation is credited

    Where: Bureau and bank account. Due: 5 working days after resolution

DeliverablesWhat you get · 5 items
  1. Error list and dispute IDs

    When: Day 1

  2. Lender complaint with proof

    When: Day 1

  3. Compensation claim letter

    When: After day 30

  4. RBI CMS complaint number

    When: If unresolved

  5. Corrected credit report

    When: On resolution

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