GST
Shop still charging old higher rate after a rate cut
Updated . Every paid answer is checked by a CA. Free AI answers are labelled until a CA verifies them.
Facts
Once a rate cut is notified, the new rate applies to supplies from the effective date. New anti-profiteering applications under Sec 171 are not accepted from 1 April 2025, so consumer complaints now go through the National Consumer Helpline.
Provisions and law
- Sec 171, CGST Act 2017Benefit of rate cuts to be passed on through lower prices
- Sec 14, CGST Act 2017Time of supply rules on rate changes
Analysis
If an item moved from 12 to 5 percent on 22 September 2025 and a bill dated October still shows 12 percent, you paid ₹7 extra per ₹100. Ask the seller to correct. If not, complain on the National Consumer Helpline with the bill.
Conclusion
- Check the effective date of the rate change.
- Compare the bill date and rate.
- Ask the seller to correct.
- Complain to the National Consumer Helpline if refused.
A Savvy can do this for you
Checking GST on a bill: GSTIN validity, rate and tax shown
Quote
Get this doneAsk a Savvy on WhatsAppGeneral guidance from TaxSavvy’s library of money processes. Laws change; your Savvy confirms the answer on your exact case before anything is filed.