Tax notices + litigation · Faceless Assessment
How faceless assessment works: the full process from notice to order
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Facts
Faceless Assessment was introduced to eliminate local AO corruption and standardise assessment quality. Every case is assigned randomly to an assessment unit in a different city from the taxpayer. All communication is through the income tax e-filing portal.
Provisions and law
- IT Act, Sec 144B (now 273) | National Faceless Assessment Centre (NaFAC) | CBDT Scheme 2020
Analysis
The process: 1. Sec 143(2) (now Sec 270(8), Income-tax Act 2025) notice issued by NaFAC (National Faceless Assessment Centre) 2. Show Cause Notice (SCN) issued if AO proposes additions to income 3. You submit response + documents through portal 4. Draft assessment order issued, you get to see it before it's finalised 5. If you object to draft order: send objection. AO considers it. 6. Final assessment order issued under Sec 143(3) (now Sec 270(10)) 7. Demand notice (156) follows if tax is owed. No personal hearing unless specifically requested and approved. All submissions are documentary.
Conclusion
- Respond to every notice, no acknowledgement in faceless = deemed default
- Submit all documents as PDF with clear indexing, AO sees hundreds of files; make yours easy to navigate
- Number your submissions, "Submission 1 of 3" prevents confusion
- Always include a written summary at the top of your response explaining your position in plain language
- Save the acknowledgement receipt for every portal submission, no receipt = no record of submission
- Request personal hearing if the case is complex, it's allowed under Sec 144B(6)(viii)
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