Answer

GST

GSTR-9 tile not showing on the dashboard

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  1. Facts

    The GSTR-9 tile opens only after every GSTR-1 and GSTR-3B for that financial year has been filed. One pending month is enough to hide it. GSTN has repeated this in its advisories.

  2. Provisions and law

    • Sec 44, CGST Act 2017Every registered person, other than excluded categories, files an annual return for each financial year
    • Rule 80, CGST Rules 2017Annual return in GSTR-9 by 31 December after the financial year; GSTR-9C self-certified reconciliation where turnover is above Rs 5 crore
  3. Analysis

    Go to Services, Returns, Annual Return and pick the year. If the tile is missing, open the return dashboard month by month and look for any GSTR-1 or GSTR-3B not filed, including months before cancellation or after a change from quarterly to monthly. Filing a pending GSTR-3B may also attract late fee and interest under Sec 47 and Sec 50. Once the last pending return is filed, the tile usually appears soon after.

  4. Conclusion

    1. Open the return dashboard for each month or quarter of the year
    2. File any pending GSTR-1 and GSTR-3B with late fee and interest
    3. Wait for the filed status to update, then reopen Annual Return
    4. If the tile still does not show, raise a ticket on the GST self-service portal with screenshots

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